Prepares, cleans, and delivers hotel linens in accordance with established standards to assure guest satisfaction.
• Sorts, pre-treats, washes, dries, presses, folds, and delivers hotel linens to departments as needed.
• Ensures washers and dryers operate properly, and informs management or maintenance of any malfunctions or problems.
• Maintains linen cart and supplies in a neat and organized manner.
• Responds to requests from guests and hotel staff in a timely and efficient manner.
• Maintains security of equipment, keys and supplies issued each day.
• Makes certain that the laundry area is kept clean and is well maintained.
• Maintains a professional image through appearance and dress.
• Maintains a friendly, cheerful, and courteous demeanor at all times.
• Performs other duties as assigned.