Engineering Coordinator

Company Overview:

Performance Hospitality is a lifestyle hotel management company committed to providing outstanding service to our guests! We manage a variety of branded, independent hotels in major US markets. We take pride in our ability to deliver exceptional guest and associate experiences by focusing on inspiring individuals through a thoughtful delivery of self-expression hospitality. We believe that providing innovative, cutting-edge practices, along with transparent communications, is a fundamental part of our commitment.

Purpose:

The Engineering Coordinator is responsible for coordinating the daily operations and providing administrative support to the Engineering department.

Essential Function of Job:

• Coordinate and follow up on assignments/work orders to Engineering staff utilizing the hotel work order system HotSOS.
• Facilitate requests to appropriate associates so that requests are handled in a timely manner.
• Continually communicate with front office, housekeeping, and department supervisors to verify status of all guest rooms and work order requests.
• Create and process purchase orders, and coordinate the securing of product and/or services
• Maintain complete knowledge of all Engineering services, hotel areas/features.
• Assist other Engineering employees in maintaining clean and organized work area. Assist in keeping adequate parts, materials and supplies in stock and ordering parts.
• Maintain effective filling systems; completing all administrative reports accurately and in a timely manner.
• Answer all calls to Engineering department in a professional, friendly, and efficient manner.
• Administer guest call backs to ensure requests have been fulfilled.
• Schedule and track all engineering preventative maintenance to include creation and update of logs, recordkeeping, and other departmental projects as needed.
• Attend all scheduled training sessions and meetings as required.
• Perform any other job-related duties as deemed necessary

Qualifications:

High School Diploma or equivalent; a minimum of two (2) years of administrative support experience in a hotel and/or similar environment preferred.