Revenue Strategy & Analysis Processes
- Implement revenue management operations, procedures and best practices.
- Identify new revenue opportunities.
- Optimize and expand distribution partnerships.
- Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations
- Daily pick-up analysis, strategy adjustments and reporting
- Perform competitive benchmark studies and follow market trends
- Provide a weekly dynamic forecast of expected results, variances and budget comparisons
- Manage and oversee strategy for all 3rd party distribution
- Responsible for assessing, analyzing and pricing group business strategies
- Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies
- Ensure all related systems are configured correctly, validated and working to full capacity
- Ensure web site booking process is maintained up-to-date and functional
- Regularly check the input and the quality of data (segmentation, denials tracking, etc…) points
- Conduct quarterly property performance reviews and develop strategic and tactical action
- Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts
- Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…)
- Prepare an outline for and support the annual revenue budget process
- Inspire Hotel’s HODs to further embed a revenue management culture
Reporting
- Consistency in providing daily, weekly and monthly reporting.
- Using precise and effective language to communicate the most important KPIs and actions.
- Consistent use of professional language and style of writing
Communication
- Embed a revenue management culture.
- Build and maintain strong working relationships with levels of staff and stakeholders
- Ensure hotel personnel is fully competent in the use of all systems
- Work in liaison with hotel sales and reservations departments as a team
- Oversee and audit the standards and operations of the reservations department
Experience & Qualifications
- Experience as a Hotel Revenue Management and/or other departments of the hotel is beneficial (e.g reservations and operations will give you helpful background knowledge).
- A strong command of both written and spoken English is required;.
- Bachelors or Masters Degree in Hotel Management, Tourism or Economic Studies
- Highly computer literate with a high-level command of Excel/PowerBI, or other data analysis and billing tools
- Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets